At the laundry facility, your items are weighed by our staff. If there's a slight increase in weight, we'll discuss the final cost with you, but minor deviations in weight aren't a concern. In case there are tough stains on your clothes and we're uncertain about completely removing them, we'll reach out to you beforehand for clarification. Prior to washing, we organize your garments by color, size, fabric type, and adhere to the instructions on the labels. Above all, we ensure that each customer's items are washed separately - it's a crucial aspect that sets us apart from our competitors!